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TU Berlin

Inhalt des Dokuments

Applying Usability Guidelines and Heuristics in a Real World Software Development Process

LOCATION:  TEL, Room Auditorium 3 (20th floor), Ernst-Reuter-Platz 7, 10587 Berlin  

Date/Time: 24.06.2019, 14:15-15:00 

SPEAKER: Nikolai Lenski (TUB)


Designing software for usability yields many advantages, be it on a personal, social or economical level. Even though various methods exist for improving a product's usability during design and development, it is often only considered after a released application is met with disapproval. For guideline-based methods, the diffculty of fi nding and identifying appropriate guidelines is one of the main reasons for their disuse. This thesis has the objective of alleviating that problem by providing a structured overview over existing software usability guidance. For each guideline included, a short description is given, the provided recommendations are summarized and a brief review of their applicability is provided. Further, a tool is presented which offers relevant sources according to a set of user-selected application properties. For that purpose, a classi cation based on interviews with some future users of the tool as well as existing classi cations in related literature was created. The classi cation reflects a typical application planning process as reported by the interview participants and divides guidelines according to their field of application. In addition to the tool and the summarized guidance, some limitations of the exclusive use of guidelines for designing usability are discussed. Finally, the results from interviews with developers of an IT service provider are described. These con firm the assumption of a lacking integration of designing for usability into the regular development process, but also indicate that this thesis has the potential of changing that situation.

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