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Evaluating System Metaphors via the Speech Output of a Smart Home System
Citation key moeller2004h
Author Möller, Sebastian and Krebber, Jan and Smeele, Paula M. T.
Title of Book Proceedings of the 8th International Conference on Spoken Language Processing (Interspeech 2004 - ICSLP)
Pages 1737–1740
Year 2004
Location Jeju Island, South Korea
Address Jeju Island, South Korea
Volume 3
Month oct
Abstract This paper presents an evaluation of the speech output component of a smart home system developed under the European INSPIRE project. In particular, it is investigated how the 'personality' of the system which is conveyed by the output speech is accepted by the user. Three different metaphors are compared: An assistant visualized by a talking head, an invisible assistant, and multiple intelligent devices. The results show that a personal assistant metaphor leads to more homogenous judgments for the individual voices. Potential reasons for this finding are discussed.
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