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Mental Models for Personalization of Telco Services
Citation key moeller2008n
Author Möller, Sebastian and Kurze, Martin
Title of Book Proceedings of the 21st International Symposium of Human Factors in Telecommunication (HFT 2008)
Pages 1149–1152
Year 2008
ISBN 879-983-3927-72-2
Location Kuala Lumpur, Malaysia
Address Kuala Lumpur, Malaysia
Month mar
Abstract This paper describes a novel view to the area of multimodal interfaces from the perspective of personalization. At the same time the creation and utilization of mental models for personalization is described. The whole area of cross-application multimodal personalization is discussed and practical as well as conceptual (theoretical) work is presented.
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