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Analyzing Perceptual Dimensions of Conversational Speech Quality
Citation key koester2014a
Author Köster, Friedemann and Möller, Sebastian
Title of Book Proc. 15th Ann. Conf. of the Int. Speech Comm. Assoc. (Interspeech 2014)
Pages 2041–2045
Year 2014
ISSN 1990-9770
Location SG-Singapore
Month sep
Note electronic/online
Publisher ISCA Interspeech 2014 Prceedings
How Published full
Abstract Most telecommunication systems are used for communication between two people which interact during a conversation. In general, the quality of conversational speech is the major indicator for telecommunication-service providers to evaluate their systems. In this context, not only the assessment of the overall quality but also the analysis of the conversational speech quality is essential. We present an initial approach towards analyzing the conversational quality by separating a conversation in phases, and extracting individual corresponding perceptual dimensions of quality, as they are subjectively perceived by the system users. These dimensions can be combined for overall quality estimation and may separately be used to diagnose the technical reasons of quality degradation. For this reason, we review known and identify new dimensions of quality perception on the basis of subjective experiments. This enables to deeply analyze conversational speech quality for diagnosis and optimization of telecommunication systems.
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