Inhalt des Dokuments
Alexander Manecke
Research Field:
Usability
Research Topics:
- Connected Home
- Home automation
- Smart Meetering
Telefon:
+49 30 8353 58536 E-Mail: alexander.manecke@telekom.de
Publications
Zitatschlüssel | arndt2013a |
---|---|
Autor | Arndt, Sebastian and Antons, Jan-Niklas and Gupta, Rishabh and Laghari, K. and Schleicher, Robert and Möller, Sebastian and Falk, Tiago H. |
Buchtitel | 2013 6th International IEEE/EMBS Conference on Neural Engineering (NER) |
Seiten | 1–4 |
Jahr | 2013 |
ISSN | 1948-3546 |
DOI | 10.1109/NER.2013.6695978 |
Ort | San Diego, CA, USA |
Monat | nov |
Notiz | Electronic/online |
Verlag | IEEE |
Wie herausgegeben | Full |
Zusammenfassung | The tolerance limit for acceptable multimediaquality is changing as more and more high quality servicesapproach the market. Thus, negative emotional reactions toward slow quality services may cause user disappointment and are likely to increase churn rate. The current study analyzeshow different levels of synthetic speech quality, obtained from different text-to-speech (TTS) systems, affect the emotional response of a user. This is achieved using two methods: subjective, by means of user reports; and neurophysiological by means of electroencephalography (EEG) analysis. More specifically, we analyzed the frontal alpha band power and correlated this with the subjective ratings based on the Self-Assessment Manikin scale. We found an increase in neuronal activity in the left frontal area with decreasing quality and argue that this is due to user disappointment with low quality TTS systems as they become harder to understand. |
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