TU Berlin

Quality and Usability LabAlexander Manecke

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Alexander Manecke

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Research Field:

Usability

Research Topics:

  • Connected Home
  • Home automation
  • Smart Meetering
Biography:Alexander Manecke joined Deutsche Telekom Laboratories in 2006 and currently he is working as a research assistant (Wissenschaftlicher Mitarbeiter) at the Quality and Usability Lab of Deutsche Telekom Laboratories, TU-Berlin. He studied computer science at Freie Universität Berlin and has received a diploma in computer science.Address:Quality and Usability LabDeutsche Telekom LaboratoriesTU BerlinWinterfeldstr. 21D-10787 Berlin, Germany
Telefon:
+49 30 8353 58536   E-Mail:

Publications

The Effects of Text-to-Speech System Quality on Emotional States and Frontal Alpha Band Power
Zitatschlüssel arndt2013a
Autor Arndt, Sebastian and Antons, Jan-Niklas and Gupta, Rishabh and Laghari, K. and Schleicher, Robert and Möller, Sebastian and Falk, Tiago H.
Buchtitel 2013 6th International IEEE/EMBS Conference on Neural Engineering (NER)
Seiten 1–4
Jahr 2013
ISSN 1948-3546
DOI 10.1109/NER.2013.6695978
Ort San Diego, CA, USA
Monat nov
Notiz Electronic/online
Verlag IEEE
Wie herausgegeben Full
Zusammenfassung The tolerance limit for acceptable multimediaquality is changing as more and more high quality servicesapproach the market. Thus, negative emotional reactions toward slow quality services may cause user disappointment and are likely to increase churn rate. The current study analyzeshow different levels of synthetic speech quality, obtained from different text-to-speech (TTS) systems, affect the emotional response of a user. This is achieved using two methods: subjective, by means of user reports; and neurophysiological by means of electroencephalography (EEG) analysis. More specifically, we analyzed the frontal alpha band power and correlated this with the subjective ratings based on the Self-Assessment Manikin scale. We found an increase in neuronal activity in the left frontal area with decreasing quality and argue that this is due to user disappointment with low quality TTS systems as they become harder to understand.
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