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Quality and Usability LabBritta Hesse

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Britta Hesse



Britta Hesse studied Media Informatics (B.Sc.) at Beuth Hochschule für Technik Berlin and Computer Science (M.Sc.) at Technische Universität Berlin. She joined the Quality and Usability Lab as a research scientist in February 2019. She currently works in the project Fix-IT.

Current Project

Fix-IT Fixing IT for women

Past Project



Quality and Usability Lab

TU Berlin

Ernst-Reuter-Platz 7

D-10587 Berlin, Germany




Information and Communications Technology in Dementia Care: Acceptance among Professional Caregivers
Citation key osullivan2017a
Author O'Sullivan, Julie and Nordheim, Johanna and Jordan, Laura and Hesse, Britta and Möller, Sebastian and Antons, Jan-Niklas
Title of Book Proceedings of the 21st World Congress of Gerontology and Geriatrics
Pages 165
Year 2017
DOI 10.1093/geroni/igx004.644
Location San Francisco, CA, USA
Address Oxford, England, United Kingdom
Journal Innovation in Aging
Volume 1
Number 1
Month jul
Note Online, Abstract
Publisher Oxford University Press
Series IAGG
How Published Abstract
Abstract When it comes to dealing with symptoms associated with dementia, a number of studies have established the effectiveness of psychosocial interventions. However, in view of limited financial and human resources, implementing effective interventions in daily practice can be a major challenge for care providers. Recently, there has been a growing interest in the use of Information and Communication Technologies (ICTs) for supporting psychosocial interventions in nursing home settings. ICTs are cost-effective and widely available, and using them could potentially ease the burden of dementia care delivery. Therefore, in order to assess acceptance and attitudes of professional caregivers regarding ICTs in dementia care, a sample of N = 205 professional caregivers (M = 38,81 yrs; 70% female) from 10 residential care facilities located in Berlin completed a standardized questionnaire (TA-EG) on factors associated with technology use and acceptance. Additionally, 11 semi-structured interviews were conducted. Results showed that older and female caregivers, respectively, reported less Competence (z = -4.21, p .01 and z = -4.44, p .01, resp.) and Enthusiasm (z = -2.38, p .05 and z = -4.01, p .01, resp.) regarding the use of technology in their work environment. Furthermore, qualitative content analysis of the interview transcripts revealed both factors promoting the use of ICTs in residential dementia care, and potential barriers. Important recommendations for the development of ICT-based interventions in dementia care will be reported and general implications for their design and successful adoption will be discussed.
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